We only collect what we need to confirm, manage, and track your order.
Thread Theory Home is an Instagram-first business. This website exists to support trust, order follow-up, and private tracking access.
What we collect
We may collect your name, phone number, email address, shipping address, selected product details, order notes, and tracking-token data.
How we use it
We use this information to confirm orders discussed on Instagram, create bookings, update order status, share tracking links, and respond to support questions.
What we do not do
We do not create customer accounts, and we do not sell customer data. We only keep the information required to fulfill and manage the order.
Tracking links
Tracking links are private URLs generated for each booking. Customers should keep these links private. If a link is exposed, contact us and we can issue a new one.
Contact
For privacy questions, message us on Instagram at `@threadtheoryhome.in` or use the contact details on the contact page.